At Emaan Relief, we are committed to safeguarding your privacy and ensuring the security of your personal data. This Privacy Notice aims to provide you with clear information on how we collect, share, and use your personal data, as well as how you can exercise your privacy rights.
Who We Are
Emaan Relief is a registered charity in England and Wales (Charity Number: 1193585), dedicated to providing humanitarian aid and support to those in need.
Contact Us
Address: 3rd Floor, 120 Baker Street, London, W1U 6TU, UK
Communicate with us (including phone calls, chat, email, web forms, and social media)
Types of Personal Data We Collect
Identity Data: First name, last name, date of birth, and age.
Contact Data: Home address, email address, and phone number.
Financial Data: Bank account details.
Profile Data: Feedback and survey responses.
Technical Data: IP address, browser type and version, time zone setting, location, browser plug-ins, operating system, and platform.
Verification Data: Identification documents such as a driving licence.
Special Categories of Data: Health-related data (e.g., disabilities or medical conditions) collected only when absolutely necessary.
Your Personal Data Rights
You have rights relating to the personal data we hold about you, including:
Right to be informed - Transparent details on how we process your data.
Right to access - Understand what data we hold and why.
Right to rectification - Correct any inaccuracies in your data.
Right to erasure - Request deletion of your data when no longer necessary.
Right to restrict processing - Ask us to stop processing your data in certain circumstances.
Right to withdraw consent - Withdraw consent at any time if we rely on it to process your data.
Right to object - Object to our processing of your personal data under specific circumstances.
When exercising these rights, we may require identity verification for security purposes.
Personal Data We Collect from Others
We may receive your personal data from carefully selected third parties, including:
Business partners
Suppliers
Sub-contractors
Advertisers
Referrers
Sharing Your Personal Data
We may share your data when necessary with:
Service providers
Regulatory authorities (e.g., tax and government bodies)
Law enforcement agencies
Third parties required by law
Lawful Basis for Processing Personal Data
Purpose/Activity
Type of Data
Lawful Basis
Providing requested information
Identity, Contact
Legitimate interest
Managing our relationship with you
Identity, Contact, Profile
Performance of a contract
Processing donations and Gift Aid claims
Identity, Contact, Financial
Performance of a contract
Using data analytics for service improvement
Technical, Profile, Usage
Legitimate interest
Managing sponsorship programmes
Identity, Contact, Profile
Legitimate interest
Supporting fundraising activities
Identity, Contact, Profile
Legitimate interest
Meeting legal and regulatory obligations
Identity, Contact, Profile
Legal obligation
Ensuring safety during activities/events
Health
Vital interests
Data Transfers Outside the UK
Your data may be transferred to trusted service providers outside the UK. We implement appropriate safeguards to ensure continued protection of your data.
Data Retention
We retain your personal data only as long as necessary to fulfil legal, regulatory, and operational obligations.
Profiling
In some cases, we may use your data for profiling purposes. We ensure that our processes are fair, transparent, and compliant with data protection laws. You have the right to object to such processing. For any concerns regarding your data privacy, please contact us at [email protected].
Thank you for trusting Emaan Relief with your data and supporting our mission to serve humanity.
